SIDECHAIN
Upstairs Barber Co.
Barbershop

Upstairs Barber Co.

Florida · 4 months engagement

+89%
Bookings
Increase in monthly bookings
1,200+
Community
Local followers built
94%
Retention
Client return rate
The Challenge

Where They Started

A talented barber who wanted to shine as the neighborhood barber he is. Despite excellent skills and a loyal existing clientele, he struggled to attract new customers and communicate his unique personality and community connection through digital channels.

Our Approach

What We Did

We built a hyper-local social media strategy, created content that showcased his craft and personality, and ran targeted ads to attract new clients in his neighborhood. The focus was on authenticity — showing the real barbershop experience, not a polished corporate image.

Tactics Used

The Playbook

Haircut transformation videos (before/after Reels)

Hyper-local targeting (5-mile radius, men 18-45)

Client spotlight and community feature content

Instagram Stories for daily behind-the-scenes

Online booking integration and promotion

The Journey

Month-by-Month Timeline

Month 1
Community First
  • Defined the neighborhood barber brand identity
  • Set up Instagram with consistent visual style
  • Started 'Client of the Week' feature series
  • Began hyper-local hashtag strategy
Month 2
Content & Personality
  • Launched 'The Cut' video series showing transformations
  • Started Instagram Stories for behind-the-scenes content
  • Ran first local awareness ad campaign
  • Implemented online booking link in bio
Month 3-4
Full Bookings
  • Scaled ad spend targeting men 18-45 within 5 miles
  • Launched referral program content campaign
  • Achieved 89% booking increase
  • Hired second barber to meet demand
"They help us shine as the neighborhood barber we are. My chair is full every day now, and I've had to hire a second barber. The community connection they helped me build is something I couldn't have done on my own."
Owner, Upstairs Barber Co.

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