Privacy Policy
We take your privacy seriously. This policy explains how Sidechain collects, uses, and protects your personal information.
Sidechain ("we," "us," or "our") operates the website at sidechained.net and provides digital marketing services to local businesses. This Privacy Policy describes how we collect, use, disclose, and safeguard your information when you visit our website or engage our services. By using our website, you consent to the practices described in this policy.
1. Information We Collect
Information You Provide Directly
When you fill out our Free Audit form, Contact form, or subscribe to our newsletter, we collect your name, email address, phone number, business name, website URL, and any other information you voluntarily provide. When you purchase our services through Stripe, payment processing is handled entirely by Stripe — we do not store your credit card details.
Information Collected Automatically
When you visit our website, we may automatically collect certain information about your device, including your IP address, browser type, operating system, referring URLs, and pages visited. This information is used to improve our website and understand how visitors interact with our content.
Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your experience on our website. You can control cookie settings through your browser preferences. Disabling cookies may affect certain features of our website.
2. How We Use Your Information
Service Delivery
We use your information to respond to your inquiries, deliver the marketing services you have purchased, send you audit reports and strategy recommendations, and communicate updates about your account or our services.
Marketing Communications
With your consent, we may send you newsletters, marketing tips, case studies, and promotional offers. You can unsubscribe from these communications at any time by clicking the unsubscribe link in any email or by contacting us directly.
Business Operations
We use collected data to improve our website and services, analyze usage patterns, prevent fraud, comply with legal obligations, and enforce our Terms of Service.
3. How We Share Your Information
We Do Not Sell Your Data
Sidechain does not sell, rent, or trade your personal information to third parties for their marketing purposes.
Service Providers
We may share your information with trusted third-party service providers who assist us in operating our website and delivering our services — including Stripe for payment processing, email service providers for communications, and analytics platforms. These providers are contractually obligated to protect your information.
Legal Requirements
We may disclose your information if required by law, court order, or government regulation, or if we believe disclosure is necessary to protect our rights, your safety, or the safety of others.
4. Data Retention
Retention Period
We retain your personal information for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements. Client records are typically retained for seven years following the end of a business relationship. Newsletter subscribers' data is retained until you unsubscribe.
5. Your Rights
Access and Correction
You have the right to access the personal information we hold about you and to request corrections if any information is inaccurate or incomplete.
Deletion
You may request deletion of your personal information, subject to our legal obligations to retain certain records. To submit a deletion request, contact us at [email protected].
Opt-Out
You may opt out of marketing communications at any time. Note that even after opting out, we may still send you transactional emails related to active services.
6. Security
Data Protection Measures
We implement industry-standard security measures including encrypted data transmission (HTTPS/TLS), secure server infrastructure, and access controls to protect your personal information. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
7. Third-Party Links
External Websites
Our website may contain links to third-party websites. We are not responsible for the privacy practices of those websites and encourage you to review their privacy policies before providing any personal information.
8. Children's Privacy
Age Restriction
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a minor, please contact us immediately.
9. Changes to This Policy
Policy Updates
We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. We will notify you of material changes by posting the updated policy on this page with a revised effective date. Your continued use of our website after any changes constitutes your acceptance of the updated policy.
10. Contact Us
Questions or Concerns
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at: [email protected] | 1-(863)-451-2936 | Sidechain, Serving All 50 States.
Questions About Your Privacy?
We're happy to answer any questions you have about how we handle your data.